We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.
Also, for enhanced security, Designers Collection does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank's servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.
After receipt of your Order and Payment your order will be dispatched to your address mentioned in your order within 2-3 working days (excluding Sundays) either by our courier partner or through India Post depending on your Shipping address and its serviceability.
Cancellation of order is accepted before Order is Shipped. You can cancel order at any time before it is Shipped . We will refund you full amount within 1-2 days once we receive cancellation request by e-mail on our above mentioned e-mail ID..
Return, Refund Policy
Return is accepted only if the product is damaged, defective or wrongly shipped; You have to raise return request within 3 days of receipt of the product. You have to send e-mail along with image of received product on our e-mail ID email@example.com along with exact reason for return. You have to return product to us on our address mentioned under Contact menu on main page. We will refund you full amount once we receive our damaged, defective or wrongly shipped product back to us. Normally it takes 5-7 days to process the refund and credit the amount to the customer's bank account.
Except for above mentioned reason no return will be entertained at any cost. We have placed images of Product on this website. One is product image and another image is demo image to get rough idea how product will look. .